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Order (17)

You will receive an email from us confirming your order; this is sent to you upon checkout. You’ll also receive an email once your order has shipped. By creating an account, you can check the status of your order at any time. You can also check your order history on the Order History page under My Account.

You are responsible for all additional charges added by the destination country or countries during transit. Please check with your respective Customs service before ordering. Customers from Canada can find more information by clicking here. We ship all goods as “merchandise” and will not describe the contents as a “gift” as this constitutes mail fraud.

o problem, you can submit your tax-exempt info by setting up an online account with us and adding that information. Once in your account, go to Account Settings and scroll down to Tax Exempt Status and click on “Request Tax Exemption”; you’ll then be asked to upload your tax exemption file and indicate your state. Or, if you prefer, just give us a call at 1-207-602-8870 and our Customer Experience team will be happy to help you get your account switched over to tax-exempt status.

Don’t you hate it when you lose an important bit of paperwork? No worries – just log in to your account and you can see your order history. You can also give us a call at 1-207-602-8870, or shoot us an email and we’ll send you a new copy right away.

We do offer Expedited RUSH ORDERS but it does come with limitations and a fee of $35.00.  Our production schedule is planned weeks in advance so the fee is barely covering the extra hours Grumpy Guy has to stay so you can get your item on time. What we recommend and we know it’s not as personal but with all the extra fees and shipping you could give them a very nice gift card If you do insist on placing the order there will be limitations to what is available in stock and ready to ship

You can get started by visiting our site’s online design tool . Once there, you can choose your sign type, customize your sign, and add it to your shopping cart. Then, you can immediately purchase through our easy-to-use self-checkout system. Don’t see the sign type or design template you’re looking for? Or maybe you just aren’t the “creative type?” No problem – contact us anytime and we will help you get the sign you need.

At this time, we accept Visa, Mastercard, Paypal, Google Pay, Affirm credit cards through our online checkout. We also accept payments via PayPal as well as personal checks. Sorry, no Bitcoin or other virtual currency at this time.

Due to our next-day production, it’s often impossible for changes to be made unless you immediately contact us after placing the order. If a change is necessary, contact us right away at 1-207-602-8870 we’ll help you make those changes as long as your call is placed within minutes of ordering. We cannot guarantee that changes can be made to any orders that have already been placed.

We reduced our prices on all our boards instead as this seemed a much fairer and honest way to do business. This way, when you buy a board from us, you needn’t worry you’ve missed a special deal if only you had surfed the web for another hour or two! There is no place to enter a code on the website, and please consider all codes found on the web to be fake.,  We do offer Corpratebulk orders and multiple volume discounts Click for more discount info

Once you check out, your design is sent to our state-of-the-art production facility where our design team and quality-assurance technicians ensure it’s ready to go to the printer. We then schedule it to be printed and fabricated. Our quality team gives it another look to verify the quality, and then sends it on to shipping; once there, it’s hand-wrapped, packaged, and turned over to UPS to be shipped to you.

We keep our credit and debit payment system very simple. We never see entire card numbers or security codes. All that data is handled by an encrypted PCI compliant processor.nnWe maintain current PCI compliance for our industry type and systems.

Our website is hosted on a third-party secure server using industry-standard encryption technology, similar to that used by financial institutions.We receive summary information about credit and debit transactions – card type, name, exp. date and the last 4 digits of the card number but never the entire card number or security code.

Cancelling your order must be done within minutes of placing the order. Because we ship orders next day, all orders immediately go into our production process. Please contact us immediately after the order is placed if you wish to cancel your order. We cannot guarantee that your order can be cancelled. If you have an account with us, you can check the status of your order (“my account” > “my orders”) to see if you can cancel a particular order.

Yes, you will be charged sales tax based on the state which you are shipping to. Two things you can’t avoid: death and taxes. We can’t avoid ‘em either.

On the screen you would have noticed a thank you and you will also receive an email with your order number and estimated delievery.

We recommend using a credit or debit card, or Paypal The payment is immediate and places your board on our production list as soon as you approve the design . Checks and Money Orders are fine, but boards are not added to the production list until they have arrived and cleared.

Cribbage (16)

All of our boards include peg storage pockets sufficient to hold enough pegs to fully use the features of the board. Nearly all of our boards use a pocket with a sliding brass plate for closure except for our travel folder and 4ft split boards.  We use 3/4″ inch thick planks to make our boards. A deck of cards is also 3/4″ thick, so we can’t put card storage in a single layer board. Solutions include our folding boards and also boards with two layers, held together by magnets or hinges. Below is a folding board that stores 2 decks of cards and the pegs (brass cover not shown)

A lapped layout is a board with 61 holes – play two laps to make the now standard 121 total!A lapped layout is a board with 61 holes – play two laps to make the now standard 121 total! A continuous layout has 121 holes in a row – no laps needed.

We use a brass sheet for our peg doors.

Our boards come with metal pegs as standard. Materials include Stainless Steel, Black Steel, Brass, Copper, and Aluminum. nnWe also have a range of painted and natural wooden pegs which we can swap out if requested.nnYou can see our pegs on the Pegs and Accessories page.

Most of our boards are drilled with standard 1/8″ holes. Our giant boards use a larger 3/16″ hole.

2 track boards are ideal for regular games, between two people. 2 tracks also work well for two teams of two. We also recommend 2 track boards for engagement and wedding gifts where the accent is on two people! 3 track boards add the option of an extra player in a three-hand game but also still works for four playing as pairs. It can make it more difficult to fit in the extra track on some layouts though.. 4 track boards are the most flexible of all, suitable for 2, 3, or 4 players, individually or in teams. If the track has curves, it can be very hard to bend them and still maintain good spacing on the insides of the curves. choosing between these options is largely a matter of personal preference, but is sometimes influenced by the board shape and track layout.

A perfect hand is 29 points, and it happens when a player holds three fives and a jack, then obtains the other five when the “cut” card is turned over. The final five must be the same suit as the jack.

The first hour of basic artwork, mock-ups and computer-aided hole layouts, is free and included in the cost of the board.nnMost boards can be completed within this hour and no further artwork is needed.nnClick here for a full description of the hole layout process.nnSome complex designs or multiple mockups, that take longer than the free hour, can incur artwork charges at $20 per 30 minutes. You can purchase extra artwork here.nnWe’ll also be happy to provide a quote for you.n\”

Those are custom orders and you get to talk with Grumpy and discuss every detail with the Epoxy boards. These boards are not available to be expedited due to the fact it takes a week just to cure the epoxy.

Q2: Can you put a sports team logo or other copyrighted image on my board?nnAs long as you have permission to use the logo, we can usually add it to you board.nnIf you contact the team?? or organization directly and ask for permission to have a craftsman create a one-off custom cribbage board, they will often grant permmission.nnIf you want us to get permission for you, we now offer that service here: grumpyguy@heirloomgraphics.comnnIf you can’t get permission, we can alternatively make a blank board for you to add a logo to yourself or a photo board to which you can add a metal print.n

Pegs, bags and Good-to-Go Boards usually ship within a day or two.

Gift Certificates and electronic templates are delivered by email upon ordering.
We can add most images and logos to your board. The key to a good image is a quality source image - ideally large with clear outlines and edges. We use a traditional router and v-bit to engrave, then hand-paint the engraving, so half-tones and light shadows are not going to work. We can now also add actual photos onto boards: grumpyguy@heirloomgraphics.com. If you are not sure, please send us the highest resolution version you have or provide a link to it and we'll work from there. There will be times that we will not reccomend using a image and the customer insists, this is when we have you sign a waiver that this item is not recconended and can not be returned.

Materials (10)

Q9: Will the wood remain flat in my climate?nnWood will do what wood will do! We drum-sand each board completely flat before we drill and engrave it.nnHowever, when we add hundreds of holes, engraving, pockets, and finishing, sometimes the wood reacts, especially well-figured and wide (over 12 inches) boards.nnWood can do all kinds of things – warp, twist, cup, crook (wain), kink and even crack – as the internal tensions are released and the moisture content re-settles.nnSometimes this happens within hours and sometimes not for years. Changes in climate – humidity and temperature – can also instigate these changes.nnAgain, there is little we can do to correct this natural occurrence, except to offer extra felt pads that can be applied underneath to re-balance the board.nnOften we use a smaller pad or two under a larger one to add even more depth where needed.nnIf you have an issue with movement in your board, please contact us and we’ll arrange for a selection of felt pads to be sent out to you. nnIf we notice the beginnings of movement in your board before shipping, we’ll include extra pads for you with the board.nSometimes, giving the board a little time to acclimatize is all that is needed.n

Drilling and engraving oak and the subsequent painting is much more difficult and we price oak higher to cover the extra work involved. It’s a porous wood with open pores but very strong, with a warm tone and often clear grain.n

Yes – we use mainly black walnut which is usually very dark although we do sometimes find lighter planks. Engraving is usually filled with black paint to help visibility but the dark wood keeps the contrast low. n

Cherry is very popular and a good compromise color-wise between the darker mahogany and lighter maple.n

Maple is even harder than mahogany and has a light, creamy color. It engraves very well and dark engraving is very easy to see with great contrast. Maple is recommended for those with vision issues as the dark holes show up very well.n

We only use pine for our 15″ diameter round pine boards which we get already round from our wood supplier. That saves a lot of work as with other species, you either have to find a rare 16″ wide plank to cut it out from or you have to glue and laminate pieces together and spend a lot of time sanding it smooth.n

Mahogany is fairly hard and has a nice warm, reddish wood tone. It shows engraving and images very well and is often available in wide planks making it suitable for larger boards. We use many types of mahogany, that vary quite considerably in tone

Those are some of our favorite boards to make. Those do come with an upchageprice and you get to pick the exact board you They start right around $35

You can specify which wood species you would like used for your project when you order your board. nnWe usually pick the plank we think works best for the design, but if you wish to have more control over the individual plank, we do offer a service where you can choose the actual plank used: Pick-A-Plank nnSometimes, the wood surprises us during the finishing stages and it is only then that the full beauty is revealed!

Mahogany is far the most popular, with cherry second, then pine, walnut, and maple pretty close and oak a distant sixth.

Cutting Boards (9)

  • Do not set hot pots and pans on cutting boards
  • Do not use bread knives on end-grain cutting boards. Bread knife = Saw
  • Never put wooden cookware through the dishwasher
  • Do not stab at the cutting surface with knives or forks
  • Do not soak or submerge cutting boards in water
  • Do not use scrubbing brushes or scouring pads to clean cutting boards
  • Never use vegetable-based oils to condition your cutting board (Olive oil, Canola oil, Coconut oil, etc.)
    Over time these oils will go rancid and rot your cutting board and contaminate food

It depends on which one you order. If it’s one of our typical everyday cutting boards we have most in stock that we have made ahead of time. if it is one that is not in stock it could be up to two weeks. If you order one of Grumpy’s specialty boards the wait time during off-peak (meaning Christmas and mothers day) you are looking at a 3-week waiting time.

Regularly conditioning your cutting board is the key to increasing its longevity. When you first receive your new cutting board, it is recommended that you condition it once a week for the first month. This will help the wood acclimate to the humidity and climate of your home. After the first month, your board will typically only need to be treated once a month. However, if your board looks dry or is rough to the touch, it likely needs more conditioning. Do not be worried about over conditioning your cutting board you are only feeding it what it needs.

Its taken Grumpy years to formulate, what he believes is the ultimate cutting board conditioner. He has used all of the major brands and a few of the new popular ones that are out there. In his opinion, they all miss the mark. None of them add essential oils, vitamins, and minerals. Every carpenter who is worth his weight in salt will tell you wood is a living breathing thing. If it’s living and breathing why are none of the conditioners feeding the wood? That is what he set out to do and he has accomplished that. It’s the reason he can offer a one-year warranty if you use Grumpy’s Love Butter.

Chances are your board needs to be conditioned again. Grumpy’s Love Butter Board Conditioner is made from a blend of food-safe Mineral Oil and high-grade local Maine beeswax. Simply apply a small amount of paste to all surfaces of your cutting board with a soft cloth and leave it to sit for 5 minutes. This gives the mineral oil time to penetrate into the wood fibers and restore your board. Using the same soft cloth, buff the beeswax into all surfaces to give your board a moisture-resistant coating. If Grumpy’s Love ButterBoard conditioner is not available, use a soft cloth and apply pure heavy mineral oil to all surfaces of your cutting board and leave it to sit until it is dry. Just remember we can not honor the One Year Warranty if Grumpy’s Love Butter is not used.

Simply follow the first step for cleaning your board as mentioned above. Before you re-wipe the surface with the clean damp cloth you will want to begin sanitizing it. I recommend a diluted solution of vinegar and water at a ratio of about 1:4 for sanitizing cookware. Let the vinegar solution sit on the surface for a couple of minutes before wiping it with a clean damp cloth. Follow the drying instructions mentioned above and your board is ready for the next job!

Thanks to the naturally occurring anti-bacterial properties of an end grain board, cleaning is a simple task. Using a lukewarm, damp, soapy cloth wipe all surfaces of your board clean.  It is crucial that all sides of the cutting board get the same treatment whether they have been used or not! This helps keep the moisture level constant throughout your cutting board and reduces the risk of it cupping or warping. Rinse the cloth clean and give your board another wipe using the clean cloth to remove any leftover soap residue. Dry your cutting board with a dish towel or stand it on edge on your countertop and lean it against the wall to air dry. By standing the board up to dry you allow air to flow evenly over both sides of your board, this further ensures an even moisture content throughout the piece

Using an end grain cutting board helps to keep a razor-sharp edge on your knife as the knife edge will actually slice between the wood fibers, creating a sort of cushion for the edge of your blade. Thanks to the density and arrangement of the hardwood fibers, the surface of the board will squeeze itself back together as the knife is withdrawn. This helps give end grain cutting boards a naturally occurring antibacterial quality. Any bacteria or foreign material that may have made its way into the cutting surface during use gets pushed back out as the board surface self-restores, making cleaning the board much easier. This also has the huge benefit of helping to maintain the smooth and sanitary cutting surface as the knife edge will only leave the faintest mark. The combination of all of these benefits makes end grain cutting boards a far more durable and superior choice when it comes to kitchen cutting surfaces. With a little care and maintenance, these end grain cutting boards have the potential to last for generations.  

“End grain” refers to the orientation of the wood fibers in the cutting board. Wooden cutting boards can have the wood fibers oriented in 1 of 2 directions. The fibers can either run along the length or width of the cutting board (known as “face” or “edge” grain), or they can be arranged so that the fibers run vertically through the thickness of the cutting board, known as end grain.

Vinyl Signs (9)

All of our banners are printed in full color with UV ink. If you only need one color, that’s great too. Printing in full or one color does not affect the cost of your banner. Additionally, the amount and design of text or images does not affect the price of your custom made banner. If you need help with your design, we offer free design services.

Our signage pricing is based on a combination of materials, consumables, and labor costs

While we have created templates for you to use as a starting point, if you don’t want to use them and would like to design your own banner, you have three additional options. First, you can choose the blank template and start designing from scratch on our design tool. Second, you can upload your own files to make a banner. Lastly, you can contact us and have us design something for you.

With proper application, the decals should stay in place. See the application guide above for tips on our recommended “wet application” method

The right answer for you depends largely on where you intend to place your custom car window decal. If you want to display your decal on a rear window, we strongly recommend clear or perforated vinyl – this prevents your view from being impeded as you drive. If you’re adding the decal to a side rear window, our white vinyl may be the right option for you, as it allows for vibrant, full-color printing over the entire decal

Transparent polyacrylate – a removable, pressure-sensitive adhesive

No. For your safety, we don’t recommend the use of car window decals anywhere that could impede with your driving.

Yes. You shouldn’t have any issues of the decal falling off or getting damaged.

Q: How long will my car window decals last? Window decals have an average lifespan of about three years.

Fireplace Mantels (9)

Yes, all of our mantels are protected with polyurethane and are ready to be used. You can request your shelf not be treated with a protection finish by leaving a note in the “Special Instructions” section at checkout.

Custom orders usually take 7-10 business days to make and ship.

Each mantel order includes the installation bracket, screws, and anchors.

Yes, are always happy to create custom order for our customers at no extra cost. To start a custom order, please contact us here.

Yes we can. Reach out to us here to start a custom order.

Yes, we can. We can fulfill most of our customers requests for modification.

We are always happy to create custom order for our customers at no extra cost. To start a custom order, please contact us here.

Yes, all of our beams are hollow. This allows our mantels to be lightweight and affordable. Not to worry, our mantels are still sturdy and can support up to 75 pounds of weight.

We use pine for our RusticDistressed, and Contemporary mantels.

General (7)

When we first started, we primarily used reclaimed wood from around Dayton, Me. We would source it from old homes, reuse establishments, and even pallets. As we grew our operations and scaled, we shifted towards dimensional lumber due to its consistency at scale. We will in the future (if not already live) will have a full reclaimed section of the website where we use fully reclaimed materials to build our products. We believe now more than ever our natural resources are being depleited at a staggering rate and our granfchidren will be left with nothing so we are doing our part even though its small, we feel good about our efforts.

Yes, we guarantee that you’ll get the best deal possible by choosing us. If you find a lower price on an identical product and production timeline we offer, just contact us with the lower price before you purchase and we’ll match that price. It’s that simple! (Please note that the product must be the same size, be made from the same material, and use the same options.)

Sometimes you only need one sign, and sometimes you need more. Either way, Signs.com has you covered. We never enforce any minimum orders, and customers receive price breaks when ordering higher quantities (note that quantity discounts only apply to orders of the exact same size, material, options, and design). We also offer military discounts – please contact customer service for more information. In addition, by signing up for our email or text lists, you gain access to our sales and promotions; we periodically send out discounts up to 20% for our subscribers.

If you dream it, we can make it email us on support@heirloomgraphics.com or send as a message on our live-chat with what you have in mind, a sketch, sizing, colors, etc and we’ll help bring it to life.

We love sharing photos of our custom pieces in action! You can browse our gallery of customer photos here.

Yes – simply enter that name in the billing address information, and make sure all that information matches

Absolutely. We’re very serious about protecting your private information. Signs.com is enrolled in Trustwave’s Trusted Commerce program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations, as well as secured by a GoDaddy Web Server Certificate.

hand carved wooden flags (6)

They can depending on what part of the country you live in we all have Mother Nature to contrnd with. Up here in New England we have the winters, in the south you have the sun. We dont believe that they should be left out all the time and any company that says that is just hoping you will call to place another order in 5 years. The 1 year limited warranty is void if the flag is placed outside. There is no finish that will last more than 3-5 years outside and we build our flags o last way longer than that.

We use pine for a huge majority of our products.

When we first started, we primarily used reclaimed wood from around Dayton, Me. We would source it from old homes, reuse establishments, and even pallets. As we grew our operations and scaled, we shifted towards dimensional lumber due to its consistency at scale. We will in the future (if not already live) will have a full reclaimed section of the website where we use fully reclaimed materials to build our products. We believe now more than ever our natural resources are being depleited at a staggering rate and our granfchidren will be left with nothing so we are doing our part even though its small, we feel good about our efforts.

We aim for a 2-5 week complete turnaround. As we grow our team of skilled woodworkers we try to speed up this process. Depending on your order time, you may receive it sooner (refer to batch process above). If there is any reason it will be later than that, we will send you an email with an update.

Yes, you can. If you want any engravings, emblems, or any other personalized carvings, just shoot us an email at Ifo@heirloomgraphics.com or fill out our Custom Order Tab at the top of this page.

Yes, all of our flags are made to order to ensure each and every flag we send out is not only unique and 1 of a kind, but matches our high quality standards. Flags are done in large batches and are fulfilled weekly, sometimes multiple times a week. Each flag takes about 4/5 days from start to finish between carving, charring, and curing. We do flags in batches to 1. keep consistency in quality and 2. To keep our orders going out in a timely manner

Shipping & Returns (4)

Please contact us within 7 days of delivery. We will replace boards broken in transit.

Usually, we wrap the boards in white paper and add bubble wrap.nnSmaller boards are packed in USPS padded envelopes, some in USPS legal envelopes, and the rest in boxes.nnMost boxes are USPS provided Priority Mail boxes, and some we make ourselves from heavy-duty corrugated cardboard.

When you placed your order you recieved a Thank You email, the email had an estimated delievery date and we will notify you if we are falling behind.
When we ship your board you will receive an email with your tracking number.

Copy and paste your tracking number into Google or another search engine to find the tracking information if the link in the email doesn't work for you.

USPS Priority Mail offers a 2-4 day delivery across most of the US, but sometimes it can take a little longer.

We find that shipments to Canada usually take around two to three weeks.ara

UPS Ground Shipping in the USA is free, for most of our PRODUCTS. Coffee tables and Resin tables are definitely not free. You can speed up the shipping if you want your item faster, you only pay the difference. Orders shipping to Canada will have shipping charges added at Checkout. At this time we only officially ship to Canada but if you send us a message we can see if the shipping rates might work for both of us

Signs wood (1)

Our sings came hanging hardware. You just need a small nail or two (the same size you would use to hang a picture frame) to hang your sign.