We can add most images and logos to your board. The key to a good image is a quality source image - ideally large with clear outlines and edges. We use a traditional router and v-bit to engrave, then hand-paint the engraving, so half-tones and light shadows are not going to work. We can now also add actual photos onto boards: grumpyguy@heirloomgraphics.com. If you are not sure, please send us the highest resolution version you have or provide a link to it and we'll work from there. There will be times that we will not reccomend using a image and the customer insists, this is when we have you sign a waiver that this item is not recconended and can not be returned.